Handbooks

Discover all the platform’s tools through intuitive user guides.


  • Chatbot Integration

    Chatbot Integration

    In an age where a majority of interactions are done on smartphones, it’s not always appropriate to see chatbots as bubbles on the backend of websites. Following the redesign of…

  • IAM – The Access Management Platform

    IAM – The Access Management Platform

    Deeplink released a new centralized platform to manage access across all Deeplink products (Docs, Analytics). The platform is designed to simplify access controls, ensure sovereignty, and control who can see…

  • Setting Up Inbox via Threema

    Setting Up Inbox via Threema

    The docs.deeplink.ai platform allows you to send short messages from the Threema instant messaging app and receive them in your Inbox (with automatic or manual message aggregation). Prerequisites: Before you…

  • Chatbot Customization

    Chatbot Customization

    When creating a chatbot, you can use a special screen to configure the appearance (colors) of the most important elements (buttons, text, speech bubbles, etc.). In some cases, it may…

  • Minutes Generation

    Minutes Generation

    The Meeting Minutes feature allows you to create, manage, and view your meeting minutes from audio files. You can upload your recordings, configure the settings for each session, and then…

  • Platform Administration

    Platform Administration

    The platform offers comprehensive administration features, allowing you to manage both all business spaces and the settings specific to each business space. Administration is organized into two levels: 1. Global…

  • “Studio”, your internal GPT

    “Studio”, your internal GPT

    “Studio” is your internal GPT: It offers all the features of a chatbot and also allows you to search your internal documents—all while ensuring data privacy. You can use it…

  • Resilience Policies

    Resilience Policies

    Resilience policies evaluate your data flows and apply rules based on defined topics. They can block or issue warnings for inputs, outputs, or both. The goal is to enable the…

  • Signal a bug

    Signal a bug

    Have you encountered a problem on the platform? Please let us know—every piece of feedback helps us improve Deeplink.ai. Send an email to support@deeplink.ai. A ticket will be automatically created…

  • How to setup a Workflow

    How to setup a Workflow

    What’s a Workflow? A workflow is the process by which one or more agents get called and actioned on a certain provided content. This flow of actions can generate either files or notifications. For example,…